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Showing posts with label computer tricks. Show all posts
Showing posts with label computer tricks. Show all posts

Thursday, April 3, 2014

What do you do if a DVD/cd won't open

What do you do if a DVD/cd won't open. I have had several customers that just don't use their drives, and as a result, they just won't open. I have to use a paper clip and insert it to get them to open. Anyone know of a fix for this. It's probably the belt slipping or getting hardened. It creates a problem if I want to do a re-install or printer setup etc. any solutions?
comment:


Rocco :  
Keep an external dvd drive in your travel kit?

Edit: to expand on this, I have found, especially on laptops, that replacing a dvd drive is costly, and not worth it. Especially if the customer doesn't use it, I wouldn't have them waste money on repairing something that you need for convenience. A lot of the problems on dvd drives not opening, but they are reading is due to age, and unless you want to learn how to take apart components and repair every type of drive out there, it just needs to be replaced. So that is why I would recommend just carrying one with you. I keep one in my car in my secondary tool kit. I think I paid $50 for it. Have used it on ~5 computers now. Certainly worth the investment.

That is already being done, need a fix so customer can use it...
In your op, you state that they never use it. If they need it, then chances are it just needs to be replaced. In a desktop computer, nice and cheap.

lan101  
Join Date: Aug 2009
Posts: 696
I just show them how to open it up with a paper clip. If it still reads, nobody wants to replace it. Unless of course they use it all the time which nowadays hardly anyone does.



mikeroq   
Join Date: Nov 2011
Location: Ponca City, OK
Posts: 509

Quote:
Originally Posted by Rocco  I have found, especially on laptops, that replacing a dvd drive is costly, and not worth it.
How is it not worth it? The only laptop optical drive I can't replace in less then two minutes is a slot load drive. They don't cost much more then a desktop optical drive. One screw usually, pop the drive out, take the plate off, take the back bracket off, put bracket on new drive, pop on face plate, pop back in, rescrew and done. Though usually it is the desktop drives that stop opening.



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Giveaway of the Day - SIW Pro – System Information for Windows

SIW is an advanced System Information for Windows tool that analyzes your computer and gathers detailed information about system properties and settings and displays it in an extremely comprehensible manner.
SIW can create a report file (CSV, HTML, TXT or XML), and you can run it in batch mode (for Computer Inventory – Software and Hardware Inventory, Asset Inventory, Software License Management, Security Audit, Server Configuration Management).

 Comment:
1. Have not yet tried today’s version, but used this in the past and found it very good (don’t know much about the company though). Better than Aida. Hopefully it is not a one-year license,as has become fashionable these days.

2. I’ve been using the freeware version of this program for years and would not be without it, it is first rate.
You use it to find detailed information about your system and it is so comprehensive I have never needed another program of a similar type.
Personally I consider this a must for any system and you should take advantage of it being free for today.
A first rate program and most useful, yet it!

3. Belarc Advisor. free/personal use. builds a detailed profile of your installed software and hardware, network inventory, missing Microsoft hotfixes, anti-virus status, security benchmarks, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server. http://www.belarc.com/free_download.html Just sayin’.
4.
LOL, I’m writig this now the second time, because…
Installed and registered without problems on a Win 8.1 Pro 64 bit system.
A Canadian company with name and address. On the homepage a good and understandable changelog. This gives confidence. Changelog from 2007 to 2014.
Upon start 2007 comes back. An oldfashioned interface, I wanted to see the operating system details and then…
Unbelievable! This program crashed my computer, so that I have had to reboot. The computer freezes nearly completely, I could call the taskmanager, but I could not do anything to stop and come back to a working state. Only the hard reset was possible. I’m happy to run a virtualized system(*).
So here ends my short test. I cannot say anything more. Maybe a good program in another computer environment.
(*) maybe the reason for crashing is my virtualization. Could be.

5. It installed OK, no registration required.
It certainly threw up LOTS of info about my installation.
No quite sure what I will need it for but its a keeper for me.

6.
The program is a pretty with a nice interface and allows you to export a specs file in various formats. It installed easily with no issues or email requirement on Windows 8 x64. It’s very comprehensive and user friendly.
FREE ALTERNATIVE – Belarc Adviser

The program doesn’t provide any information your computer doesn’t. Here are some ways to see your specs and create reports:
I review and test games and software and the most common system specification report I am requested by the developers is the file, DxDiag.txt which can be created this way:
1. From the desktop click: Start > Run (or windows key + r).
2. In the blank text field of the window that appears type “dxdiag” without the quotes. Press run or hit enter.
3. Another window should appear titled DirectX Diagnostic Tool. Near the bottom of the window click on “Save All Information…”


Another way to see your specs and export them in a file is:
1. From the desktop click: Start > Run (or windows key + r).
2. In the blank text field of the window that appears type “system information” or “msinfo32″ without the quotes. Press run or hit enter.
3 Select File then save or export.

There are other free alternatives but Belarc Adviser is my favorite for personal reference and it’s been around a long time. Today’s giveaway is packaged better and provides extra stuff like software licenses and product keys and passwords. I’m not sure why I would need this more than once. A portable lifetime version would be good to have when I am working on other people’s computers to show them a pretty summary of their system.
As for the Thumbs Up and Down system people like to discuss here. I’m sure GOTD explains that there is a huge curve and developers should add 30% to 40% to the positive votes. I do not look at them or vote. If I do not have time to explain my thoughts I don’t vote. We all know there are people voting on whether the giveaway is what they wanted it to be, not how good the product is.
7.

As a long time user of Belarc I was interested in trying SIW Pro and am very glad I did.
I won’t be throwing Belarc away, but SIW Pro shows so much more useful info that for me it’s a definite keeper.
I was shocked to see every password I’ve ever used displayed for anyone with the know-how to access, some for accounts closed years ago.
I’d really like to know if there’s a way to delete these password records via SIW Pro – any generous experts out there please comment.
SIW Pro downloaded, installed and registered itself painlessly (Windows 7). It’s fast too, blisteringly fast compared to Belarc – a brilliant and must have app. IMHO
Could it be improved? Yes, losing the one year licence would be nice.
On the other hand, next year I’ll happily fork out $9.99!

Thanks Topala and GAOTD.
8.
For some reason , this program will affect certain installs on Windows 8.1 machines !

As reported by someother users , the laptop “hangs” and CTRL>ALT>DEL will not allow closure via “End Task ” function !
Not suggesting that this is a poorly engineered program ……but my only recourse was a hard shutdown via ON/OFF button and on reboot my BitDefender was inoperable !

Carried out a total uninstall of SIW with full registry scan for program remnants ……then carried out a BitDefender “repair function ” and all was back to “ststus quo ” after this process !

There is obviously some conflict on certain machines that is “kicking off ” this behaviour ?
After a thorough check of my system there were no malicious processes instigated or any other negative residual problems after installing SIW program …….so if you’re running Windows 8.1 on certain machine configurations …you may experience the same events as myself and a few others have encountered !





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Tuesday, March 25, 2014

How to enable Windows Mail app in Windows 7


Windows Mail is a program file of Windows 7 but is inoperable. This post shows how to:


1. Make the Win7 Windows Mail program operate by importing Vista Windows Mail program files to Win7.

2. Edit the registry so email .eml type files from Windows Mail can be read after being saved to the desktop or a storage folder.

Warning: This tutorial is quite old and:


Several of the links have become obsolete, so it is necessary to become member of the forum to use the files attached to this post.

Some Windows 7 updates either stop WinMail working or they won't install.
Being a hybrid app it won't perform all the operations of WinMail in Vista.




Please note:


This procedure should work even with another email client installed. However, in some environments Windows Live Mail has caused conflicts, and had to be uninstalled.

If you're using a 64 bit version of Win7: It will be necessary to import the 64bit Vista Windows Mail file "msoe.dll". And it must be pasted into the Windows Mail folder in the normal 64bit Program Files. Do NOT paste it into the 32bit Program Files(x86).

Footnote 3 - at bottom of page: Shows a picture of the location of Program Files & Program Files(x86)


How to Import Windows Mail files from Vista to Win7:


1. Download and run: "WinMailEdit" from attachments.​
Warning: It is critical to do this before carrying out step (3).​
2. Remove WinMail.exe attributes to show the hidden file "WinMail" in the Windows Mail folder.​


Open: Start Menu ==> All Programs ==> Accessories ==> Run.

Type in the following command, exactly as shown, in the Run box, or better still, copy/paste it, and then click "OK":

attrib -s -h "%ProgramFiles%\Windows Mail\WinMail.exe"


Note: In some environements this run command will not work, and it will be necessary to manually make hidden files visible. See "Footnote 1" below.​

3. Open the "Windows Mail" folder in Program files, and take full control of the file "msoe.dll".​


Download and run "Add Take Ownership" from attachments. It includes a 2nd file, "Remove Take Ownership", if needed.

In Windows Mail folder ==> Right click: "msoe.dll" file ==> In drop down menu click: Take Ownership.

4. Download and save the appropriate Vista Windows Mail "msoe.dll" file from the attachments:
32bit msoe.dll file
64bit msoe.dll file
Paste this file into the Windows Mail Folder in Win7 Program files, replacing the existing Win7 "msoe.dll"

*Note: If it will not allow the paste, take full control of the Win7 "msoe.dll" manually as per "Footnote 2" below, and then paste.
Right click: WinMail.exe ==> Send to desktop as a shortcut.

*Note: If email .eml files still cannot be opened on the desktop, it may be necessary to manually edit the registry as per "Footnote 3".


5. To enable Windows Calendar in Windows Mail.
Import Windows Calendar as per the following post here.
Download and run "WinCalEdit.reg" from the attachments below.




Footnotes.

1. Manually show hidden files and folders.​
Open any folder ==> Top Task ==> Click: Tools ==> Folder Option ==> View.​
- Dot: Show hidden folders, files and drives.​
- Untick: Hide empty drives... Hide extensions... Hide protected operating systems ==> Apply ==> OK.​
Note: After finishing the above procedure, restore View options to default.​
2. Manually take full control of files.​



Right click the file "msoe.dll" ==> Properties ==> Security Tab ==> Advanced ==> Owner Tab ==> Edit ==> Highlight User Name ==> Apply ==> OK ==> OK

Under "Security Tab" click: Edit ==> Under "Group or user names", the first entry is highlighted. Under "Permissions for System", tick: "Full Control" ==> Apply ==> Do the same for every entry ==> OK ==> Close.

Note: If the option to edit the entries under "Group or user names" is grayed out, take the following steps:
Under "Security" tab click: "Advanced" ==> "Change Permissions" ==> Untick: "Include inheritable permissions from this objects parents" ==> Click: "Add" in the pop-up window ==> Apply ==> OK. Then return to the security tab and edit to grant full control as shown above.


3. Manually edit the following registry key if it is installed.
Start Menu ==> All Programs ==> Accessories ==> Run ==> Type: regedit ==> OK
Go to: HKEY_CURRENT_USER ==> Software ==> Classes ==> eml_auto_file ==> shell ==> open ==> command
Double click: Default in right pane ==> Value Data ==> Completely replace by copying and pasting the following:

"C:\Program Files\Windows Mail\winmail.exe" /eml:%1

4. Picture showing location of Program Files & Program Files(x86).

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